Once completed you will get “firmware upgrade successfully completed” messages. On the next window follow all the instructions and confirm all security warnings. Now Kies will prepare for firmware upgrade and starts downloading the firmware upgrade components for your device (It will take several minutes, depending on your internet connection speed)ħ. Now, you will be asked to enter the Serial Number of your device. GT-I9000) under “Enter device information” box and click on OK.ĥ. Launch Kies and If it indicates you have an unsupported device do not worry and confirm. Enter your device model name (In capital letters only. Download and Install Samsung Kies from above and install it to your PC. On Kies, go to Tools – Firmware Upgrade and InitializationĤ. Connect your device to your PC and launch Kies. Serial number can find it under the battery or device’s box.ģ. If you are unable to receive the Android 4.1.2 Jelly Bean update on your Galaxy Note 10. Then, note down the model number and the serial number (S/N) of your device. Samsung Kies: Open Kies> Select Tools> Select Firmware Upgrade and Initialization> Enter Model GT-N8010. Wait until prompted that update is available or no update available. You can see now the 'Software update', tap it and tap update in the new screen that appeared. Scroll down and look for 'About phone' and tap to open. First of all, download and install Samsung Kies on your computer (if not already installed)Ģ. Activate data network so you can access the internet features of your phone. Please select recovery mode in Kies & try again” issue, the below guide may help youġ. If you come across “Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again” while attempting to install firmware via Odin or getting OTA update. For instance, on Samsung Galaxy devices sometimes people end up with an error message “Firmware upgrade encountered an issue.
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